Privacy Policy

Sartorially respects the privacy of visitors and customers who use our website. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By using the Sartorially website, you acknowledge that you have read and understood this Privacy Policy.

Information We May Collect

Depending on how you interact with our website, we may collect information necessary to provide our services and process customer orders.

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Shipping address
  • Order information
  • Product preferences
  • Customer service communications
  • Website usage information
  • Device or browser information
  • Information voluntarily submitted through forms

We only seek to collect information that is reasonably relevant to operating our online store and providing services to customers.

Order Information

When you place an order, certain information is required to process and fulfill that order.

Order-related information may be used to:

  • Process your purchase
  • Confirm your order
  • Arrange delivery
  • Communicate order updates
  • Provide customer support
  • Handle returns or refunds
  • Maintain transaction records
  • Prevent fraudulent activity

Payment Information

Payments are processed through available payment providers and payment-processing systems.

Sartorially accepts MasterCard, Visa Card, American Express, UnionPay, and Google Pay.

Payment information may be processed by third-party payment providers. We do not need to retain complete payment card details ourselves in order to process an order.

Customers should review the privacy and security policies of their selected payment provider where applicable.

How We Use Information

Information collected through our website may be used for legitimate business purposes, including:

  • Processing orders
  • Providing products and services
  • Communicating with customers
  • Responding to inquiries
  • Providing customer support
  • Processing returns and refunds
  • Improving website functionality
  • Maintaining business records
  • Detecting and preventing fraudulent activity
  • Protecting website security
  • Complying with applicable legal requirements

Communications

We may use customer contact information to communicate regarding an order, payment, delivery, return, refund, customer inquiry, or other transaction-related matter.

Where applicable, customers may have choices regarding promotional communications.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may help with functions such as:

  • Remembering shopping cart information
  • Maintaining website functionality
  • Understanding website traffic
  • Improving website performance
  • Supporting security
  • Providing relevant website features

Customers may be able to control cookies through their browser settings.

Information Security

Sartorially takes reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should use appropriate precautions when submitting information online.

Third-Party Services

Our website may use third-party service providers for functions such as payment processing, analytics, website hosting, shipping, technology services, and other operational requirements.

These third parties may process information according to their own privacy policies and applicable legal requirements.

Data Retention

We may retain customer and transaction information for as long as reasonably necessary for business operations, customer service, accounting, legal, security, fraud prevention, and other legitimate purposes.

Retention periods may vary depending on the type of information and applicable requirements.

Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If we become aware that information has been submitted by a child in circumstances where collection is not permitted, we may take appropriate steps to address the situation.

Changes to This Privacy Policy

Sartorially may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, services, or applicable legal requirements.

Any updated version may be published on this page.

Contact Regarding Privacy

If you have questions regarding this Privacy Policy or how information is handled, you may contact us:

Sartorially
Business Address: 3010 15th Street Denver, Colorado 80211, USA
Email: query@sartorially.shop
Phone: +1 (303) 555-0112
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT -5:00)