Payment Policy
Welcome to Sartorially. This Payment Policy explains the payment methods available on our website and provides information about how payments are handled when customers purchase products from our online store.
By placing an order with Sartorially, you agree to the payment terms described in this policy.
Accepted Payment Methods
Sartorially currently accepts the following payment methods:
- MasterCard
- Visa Card
- American Express
- UnionPay
- Google Pay
Available payment methods may be displayed during checkout based on the customer's location, device, browser, and payment-provider availability.
Payment Processing
When a customer places an order, payment information is submitted through the applicable payment-processing system.
Customers are required to provide accurate payment and billing information when completing checkout.
An order may only be processed after successful payment authorization or confirmation.
If a payment cannot be authorized or completed, the order may not be successfully placed or may require additional action from the customer.
Payment Authorization
Payment authorization is performed through the applicable payment provider or financial institution.
Sartorially does not control decisions made by banks, card issuers, or third-party payment providers.
A payment may be declined for various reasons, including:
- Incorrect payment information
- Insufficient funds
- Card restrictions
- Security checks
- Bank authorization issues
- Payment-provider limitations
- Suspected fraudulent activity
- Expired payment method
- Other reasons determined by the payment provider
If your payment is declined, you may try another available payment method or contact your card issuer or payment provider.
Order Confirmation
After a successful order, customers may receive an order confirmation through the contact information provided during checkout.
Customers should review the confirmation to ensure that:
- The correct products were selected
- Quantities are correct
- Shipping information is accurate
- Contact information is correct
- Order totals are correct
If you identify an error, contact Sartorially as soon as possible.
Product Pricing
Product prices displayed on the website are subject to change without prior notice.
However, once an order has been successfully placed and confirmed, the applicable order price will generally be reflected in the customer's order confirmation, subject to correction of obvious pricing errors or circumstances permitted by applicable law.
Shipping Charges
Our standard shipping fee is:
$25 USD Flat Rate
The applicable shipping charge will be shown during the purchasing process.
Customers should review their order total before submitting payment.
Currency
Prices and payment information may be displayed in the currency indicated on our website or checkout page.
Depending on the customer's bank or payment provider, additional currency-conversion considerations may apply.
Any foreign-exchange fees imposed by a customer's bank or card provider are outside Sartorially's control.
Payment Security
Sartorially takes reasonable steps to provide a secure online shopping environment.
Payment transactions may be processed by third-party payment providers that use security measures designed to protect payment information.
Customers should never send complete card numbers, security codes, passwords, or other sensitive payment credentials to Sartorially through email or social media.
Fraud Prevention
To protect customers and our business, Sartorially may use reasonable security and verification measures to identify potentially unauthorized or fraudulent transactions.
Orders may be delayed, reviewed, or cancelled where there are legitimate concerns regarding payment authorization, fraud, or suspicious activity.
Where appropriate, customers may be contacted to verify order information.
Duplicate Payments
If you believe you have been charged more than once for the same order, please contact us as soon as possible.
Provide your order number and relevant transaction information so that we can investigate the matter.
Refund Payments
Where a refund is approved under our Return & Refund Policy, the refund will generally be processed using the applicable payment method or according to the payment provider's procedures.
The time required for a refund to appear in a customer's account may vary depending on the payment provider, card issuer, bank, or other financial institution.
Sartorially cannot control processing times imposed by third-party financial institutions.
No Hidden Charges
Sartorially does not intentionally apply hidden charges to customer orders.
Applicable product prices and our standard shipping fee are communicated through the shopping and checkout process.
Customers should review the final order total before completing payment.
Payment Questions
If you have questions about a payment, transaction, or order, please contact:
Sartorially
Email: query@sartorially.shop
Phone: +1 (303) 555-0112
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT -5:00)